Avis Autoverhuur in Amsterdam

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comments 5

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  Lukas Halusa

  :: 13 April 2021 15:48:23

  Terrible experience: 1) They did not tell me that the office is closed on a Sunday to return a vehicle and then ask you pay for parking until Monday - that cost me an extra 45€ of hidden charges. 2) I got a parking fine (unrelated) and Avis charged €43.25 JUST TO PROCESS MY FINE! Which means my fine increased from €72 to €105 Avis cost me another 83€ for a 2 day rental. Every time I rent from them I get hidden charges like this and there is not proper way to complain. Over and over again Avis disappoints me - I will be moving to SIXT and I suggest you do too!

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  Hugues Prevot

  :: 02 October 2020 09:47:08

  Extremly disappointing customer service. It took us more than 4 months to receive the standard deposit refund, after requesting it many times. Agents were generally ignoring us, at the desk and through calls. I highly recommend future clients to go for another rental company if they want to avoid problems with refunds.

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  Octave

  :: 13 September 2020 00:23:51

  Super service from Rachid! Really helpful thanks again

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  Hendrik van Iterson

  :: 04 September 2020 13:36:39

  As an ex Avis president and now preferred plus I still felt like a president. Great service, friendly staff and perfect city center location.

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  Artur Martins

  :: 06 July 2020 15:23:07

  Wanted to return the car and the office was closed before the schedule. Therefore had to pay parking outside (40euro), which was more expensive than the car daily rate. Then, for whatever reason received an additional parking fine of another 42euro which I still need to clarify, the hassle it's just enormous. It's not the first time it happened, don't recommend: stay away